Quality Operations Technician

Fowood, MS

Full Time

Entry Level

Position Summary

The Quality Operations Technician is responsible for the cleaning, inspection, functional testing, and quality verification of returned surgical trays and spinal instrumentation. This role ensures all instruments meet established quality standards, regulatory requirements, and company specifications prior to reprocessing or redeployment. The technician plays a critical role in maintaining product safety, functionality, and compliance within a regulated medical device environment.

Key Responsibilities

Clean, wash, and decontaminate returned surgical trays and spinal instrumentation according to approved work instructions and quality procedures

Perform system-specific functional testing on spinal instrumentation to verify proper operation and performance

Inspect instruments for wear, damage, corrosion, or defects that could result in non-conformance

Verify that cannulas are clear, lumens are unobstructed, and moving components function as intended

Ensure all components are present, correctly assembled, and compliant with device specifications

Identify, document, and escalate non-conforming products in accordance with Quality System procedures

Accurately record inspection results, functional test outcomes, and processing activities in the applicable system (ERP, QMS, or tracking logs)

Maintain a clean, organized, and compliant work area in accordance with safety and quality requirements

Support audits, inspections, and continuous improvement initiatives as needed

Collaborate with Quality, Operations, and Engineering teams to resolve quality-related issues

Required Qualifications

High school diploma or equivalent required

Experience in a medical device, healthcare, sterile processing, or regulated manufacturing environment preferred

Strong attention to detail and ability to identify subtle defects or functional issues

Ability to follow detailed written procedures and work instructions

Basic computer skills and experience with electronic documentation systems

Ability to stand for extended periods and perform repetitive tasks

Manual dexterity and ability to handle delicate surgical instruments

Preferred Qualifications

Experience with spinal instrumentation or surgical trays

Knowledge of GMP, FDA regulations, ISO 13485, or quality systems

Familiarity with inspection tools and functional testing methods

Prior experience with ERP or quality tracking systems

Physical & Work Environment Requirements

Ability to lift up to 25–40 lbs as required

Work performed in a controlled environment with exposure to cleaning agents and processing equipment

Use of personal protective equipment (PPE) as required

Key Competencies

Attention to detail

Quality-focused mindset

Compliance and documentation accuracy

Team collaboration

Time management and organization

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Quality Operations Technician

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