Corporate Collections Specialist

Flowood, MS

Full Time

Mid Level

A Corporate Collections Specialist role is integral to our accounting department, ensuring a robust collections process. The position will have a strong background in collections, excellent communication skills, and a commitment to maintaining high ethical standards.
Responsibilities:

Contacting customers/clients and implementing strategies to collect overdue payments while maintaining a professional relationship.
Monitoring and managing assigned accounts to identify outstanding debts, updating account status and database regularly.
Negotiating approved payment plans and settlements with customers/clients.
Keeping accurate records and documentation of collection activities, payments received, and account statuses.
Strong written and verbal communication skills are necessary for dealing with clients and internal teams.
Ability to collaborate with Sales and customer service to align receivable collection processes and expectations.
Providing excellent customer service and resolving disputes or queries related to billing.
Ensuring compliance with company collection policy.
Preparing and submitting collection reports to managers.

Requirements:

High school diploma or GED is required.
Minimum of 5 plus years of experience in corporate collections, credit analysis, or a similar role.

Proficiency in using Microsoft Office Suite, and other relevant computer skills.
Ability to solve problems and negotiate solutions effectively.
Ability to work collaboratively with other departments, such as sales, customer service, and accounting, to ensure effective collection processes.

Strong organizational and time management skills to handle multiple accounts and tasks efficiently.

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Corporate Collections Specialist

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